Reference

horas7 Privacy Policy for Your Account

Our horas7 Privacy Policy explains how we handle your account details, device signals and wallet records when you access the lobby in Indonesia.

Account recordsWallet detailsMobile accessPolicy requests

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How Wallet And Account Data Is Used

horas7 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

We collect the details needed to create and protect your horas7 account, check phone verification, process wallet instructions and respond when a payment status needs attention. This can include your contact details, sign-in events, device information, transaction references and messages sent through our support path. DANA,

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OVO, GoPay, QRIS, virtual account and bank transfer records may show a reference, amount and status, while bank names such as BCA, BRI, Mandiri or BNI can appear with a transfer record. We use this data to operate the requested service, detect unusual access and keep
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required records for the stated retention period. Where access or eligibility is discussed, it depends on local law. You can ask what we hold, request a correction or contact us about deletion where applicable.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

HELP WITH PRIVACY

Find A Clear Route For Data Questions

Privacy questions should not get mixed with a stalled wallet status or a forgotten login. We keep a direct support route beside the account and cashier areas, so you can identify the record you are asking about and send the relevant reference. Include your account phone number only through the requested secure form, never in a public message, and we will use the details to locate your request.

Team online

Account support link

Open the support link from your account area when you need to ask about stored contact details, phone verification records or a Privacy Policy request connected with your horas7 account.

Wallet status path

For DANA, OVO, GoPay or QRIS questions, share the payment reference shown in your cashier record so we can separate a privacy question from a pending wallet status.

Policy request form

Use the policy contact route to request access, correction or removal where applicable. We may ask for an account step or verification detail before discussing personal records.

DATA HANDLING

How horas7 Handles Account Data

Our handling process follows the journey your data takes from account creation to a later request.

Account details

We use your account contact details for sign-in, phone verification, service messages and privacy requests.

Cookies on mobile

Cookies and similar session tools can keep your login path working as you move from a phone browser to the…

Access security

Sign-in events, device details and verification steps help us check unusual access.

Payment references

A DANA, OVO, GoPay, QRIS or bank transfer record may contain a reference and status used for reconciliation.

Retention period

We keep account and transaction records only for the period needed for service operations, security checks, dispute handling and applicable…

Changes and requests

You can ask us to correct account data, explain a processing purpose or remove eligible details through the policy contact…

Privacy Policy Answers For Your Account

These Privacy Policy answers cover the questions we expect when you create an account, use an Indonesian wallet or return from a mobile device. If your case involves a specific payment reference or access event, use the support path above so we can check the right record.

It covers account details, phone verification, device and session data, cookies, payment references, support messages, retention and requests to access, correct or remove eligible personal data.

Phone verification helps connect an access attempt with your account and reduces confusion when you request help. We use the verification record for account security and related service handling.

Yes. The policy covers payment references and status details connected with DANA, QRIS, OVO, GoPay, virtual account and bank transfer activity, including a support check for a receipt.

You can send an access request through the policy contact route. We may verify your account first, then explain which records we hold and any applicable reason a record cannot be disclosed.

Use the account support link or policy request form and identify the incorrect field. We may ask for phone verification or another account step before applying a correction.

Retention depends on the record, including account details, payment references and security events. We keep each category for the period needed for service, dispute handling, security and legal duties.

You can request removal where applicable through the policy contact route. Some records may need to remain for security, dispute handling or legal duties, and we will explain the outcome.

horas7 Privacy Policy for Your Account

Find A Clear Route For Data Questions

Account support link

Wallet status path

Policy request form

How horas7 Handles Account Data

Account details

Cookies on mobile

Access security

Payment references

Retention period

Changes and requests

Privacy Policy Answers For Your Account

01 What does the horas7 Privacy Policy cover?

02 Why does horas7 need my phone verification?

03 Does the Privacy Policy include DANA and QRIS records?

04 Can I ask horas7 to show my personal data?

05 How do I correct details under the Privacy Policy?

06 How long does horas7 keep account data?

07 Can I request removal of my horas7 data?

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